Right of Withdrawal & Cancellation Policy

Status: April 2026

Cancellation Policy

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us

Lisa van Pieterson
Wittorfer Str. 17
27386 Kirchwalsede
Email: info@vp-store.de

by means of a clear declaration (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You can use the attached sample withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including the delivery costs (with the exception of the additional costs resulting from your choosing a type of delivery other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract.

For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

The goods are to be returned to:
Lisa van Pieterson
Wittorfer Str. 17
27386 Kirchwalsede
Germany

We bear the costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their nature, properties and functionality.

Exclusion of the Right of Withdrawal

The right of withdrawal does not apply to goods that have been manufactured according to customer specifications or are clearly tailored to personal needs (e.g. personalized or individually printed products).

Sample Withdrawal Form

(If you wish to withdraw from the contract, please fill out this form and send it back.)

To:
Lisa van Pieterson
Wittorfer Str. 17
27386 Kirchwalsede
Email: info@vp-store.de

I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*):

Ordered on (*) / received on (*):

Name of the consumer(s):

Address of the consumer(s):

Signature of the consumer(s) (only for notification on paper):

Date:

(*) Delete as appropriate.

Note: In addition to your statutory 14-day right of withdrawal, we offer a voluntary 30-day return policy. You can find details on our Shipping & Returns page.